Reading frank.online

SOCIAL LISTENING

The conversations worth your attention, captured in one place.

Someone's talking about you on social media. A complaint, a shoutout, a question nobody's answered, scattered across five platforms nobody has time to check. 's social listening will pull every relevant conversation into one place, so nothing worth a reply gets missed.

Coming soon. From £495 a month for up to 50,000 mentions, sold separately.

What lands in one feed.

WHAT YOU GET

Conversations

Every mention worth seeing, pulled from social platforms into one feed.

Priority

Flagged by what actually needs a reply, a complaint, a question, a mention gaining traction, not just what's loudest.

Context

Who said it, where, and what else they said, so you're not replying blind.

Alerts

A spike in mentions or a shift in tone, flagged based on the schedule you've set.

THE PROOF

We are building this with clients right now, and different clients want different things from it. If you have something specific in mind, tell us today and it goes into what we build.

FAQ

See if we've been listening.

How is this different from Sentiment and Media?
Sentiment and Media tracks news and reviews. Social listening tracks conversations on social platforms.
Which platforms does listen to?
We will confirm the platform list at launch.
Does reply on my behalf?
No. surfaces the conversation, your team decides what to say and then says it.
What counts as worthy of a reply?
Anything flagged by relevance and urgency, a complaint, a question, a mention gaining traction, not just volume.
Can I track a specific campaign or hashtag?
That is the plan. Tell us what you want tracked and it shapes what we build.
Will catch something before it becomes a real problem?
A spike or shift in tone will be flagged on your schedule.

20 minutes with the people who built